Any business can work and be successful without applying a business process management solution and all the tasks can still be completed. Emails and spreadsheets or other simple tools can be used that will work to some extent, but the question is whether this method is efficient and accurate enough?
Not necessarily. Process management is extremely useful for automating recurring tasks, modelling the workflows of the business process and setting assignees and alerts. That way everyone will always know what they’re expected to do, costs are kept under control, information is clearly documented and centralised in just one place and you make less mistakes.
FlexiTon’s CellTracker system is a flexible, multilingual solution that is totally configurable to your requirements to support your processes, meet your business requirements as well as handling your data including text, drawings, pictures or maps.
Flexibility
It does what You want,
not what we want
Customer-defined processes
Your processes
not ours
Customer-defined data model
Your data model
not ours
Fine-grained security model
You control who can see
or change what
Do you have another process where things happen slowly, costs are high, the information is unreliable or your staff is always in delay?
Let us know and work together on a solution exactly to your needs.
The implementation of your CellTracker system is realised as a set of consultancy services ensuring that the system will exactly do what you want, without compromises.
What you get
- The system is configured to your precise needs
- Fast and flexible reporting, to keep you fully up to date with progress
- Accurate and reliable information on all aspects of your processes
- Flexibility to integrate your business processes and management control into the system, now and in the future
- Effective system integration into your existing IT architecture
- Possibility to fine-tune your system by yourself to the changing requirements, manage the database structure, develop and maintain your forms and reports
What you achieve
- Improved business rules
- Improved inter-team communication
- Less delay, less mistake
- More accurate data
- Replacement of spreadsheets and other DIY solutions
- Everyone accesses the same data
- Much easier progress follow-up
S O L U T I O N E X A M P L E S
Workflow Management:
enables you to define and coordinate any of your processes where you are continuously facing efficiency problems. Our workflow management solution, optimised exactly to your requirements, will give you the opportunity to introduce it painlessly across the organisation and quickly improve the performance of the related teams.
Trouble Ticketing and Task Management:
designed to track problems, issues, ongoing maintenances related to your customers or your network. Tickets can be routed, prioritized, and assigned according to your organizational model. It can take automatic input from an alarm application or be used to enter details of problems reported in the Call Centre.
Rollout Management:
In a dynamic industry the pressure is on to get any implementations done quickly and on time. CellTracker and its Solutions Modules offer a complete range of software solutions that cover rollout tasks from planning through acquisition to integration together with more general activities such as financial, inventory and project management.
Project Management:
provides the facility to initiate, plan, execute, control and close your projects keeping all major milestones throughout the life cycle. All steps, milestones are user configurable as a “standard” life cycle model and can be modified to cater for any variations on a build due to changing conditions.
Asset & Warehouse Management:
Asset Management is the process whereby companies manage their equipment needs, track where stock is located, ensure that they have sufficient parts and track actual equipment costs against budgeted equipment costs.
CellTracker can provide you:
- Accurate and reliable information on all aspects of your project
- Secure access for all members of your team, customers and contractors
- Flexibility to integrate your business processes and management control into the system, both now and in the future
- The CellTracker Development Suite has been designed to configure the system to your precise needs
- Fast and flexible Reporting, to keep you fully up to date with progress
- Effective system integration into your existing and future IT architecture
- As at the end of your project all the relevant data is in the CellTracker system, it can be easily re-configured to asset and site management tool and can be offered to your end-customer
Consultancy services
The implementation of the CellTracker system will be realised as a set of consultancy services.
This ensures that the system will exactly do what you want, not what we want.
The consultancy services includes
- Process Analysis & Design
- Installation of Solutions Modules and Software Options
- Configuration of Data Dictionary
- Configuration of Forms, Maps and Reports
- Configuration of your Processes
- Importing of existing data
- Start-up support
- System integration
- Training for the System Administrators
In 2014, ctNova and FlexiTon celebrated eight years of partnership and announced the creation of a new worldwide CellTracker Centre of Excellence (CCE), based in Budapest, Hungary. Since then, all new CellTracker projects are managed by the CCE. ctNova will continue to provide technical expertise and second line support to the Centre of Excellence, as well as developing new features in collaboration with FlexiTon. The CCE will provide customisation, system integration, data migration and other project services for CellTracker turn-key projects.
From 1st October 2018 CCE will take over CellTracker Support, License Upgrades and Implementation of Change Requests.
All new CellTracker projects will be managed by the CCE together with the support of the existing CellTracker customers.
Regarding to CellTracker support, please send your questions to the following email address: support.cce@flexiton.hu
